FAQ

Where is the office located?

4767 Cambridge Drive, Suite B
Dunwoody, GA 3033

When you arrive, you can park on the street or on the drive. Follow the brick path through the left gate. The office is in the back through the glass doors. I’ll be waiting for you there.

How do I pay?
I accept cash, check, CashApp, Venmo, HSA, FSA, and all major credit cards.
Do you accept insurance?
I am self-pay, which means I do not accept insurance. However, I can give you a super-bill to file with your insurance for out-of-network benefits. I also partner with Mentaya, who can assist you in filing for your out-of-network benefits.
How do I make an appointment?

There are a few ways you can make an appointment. You can send me an email at thecleric@level20braincleric.com, of course. You can also call me at (850) 516-7550 and speak to me directly or leave a confidential voicemail. I’ll get back to you in 24 hours, no matter what, to schedule an appointment that works for you.

Are there other things I should know about your office?
The office is attached to the back of the house. You are not in the wrong place if you visit a home at the top of a hill. Rent is expensive! We’re all doing what we can.
Can I cancel an appointment? Do you have a cancellation policy?
I have a 24-hour cancellation policy. That means I need 24 hours notice if something comes up and you need to cancel or reschedule. Life happens, so just let me know.
Do you offer telehealth?
I’m an in-person therapist. The energy of presence is vital to my work, so as a rule, I do not offer Zoom sessions. Telehealth is part of my practice as a support so you can make it to the session if there’s a crisis. If there’s a car breakdown, a problem finding childcare, extreme weather, you’re sick, I’m sick, or someone tests positive for COVID? However, telehealth is the exception, not the rule.
What is a free initial phone consultation?
It’s chill, I promise. We talk for fifteen minutes to find out if we’ll be a good fit, so you don’t have to haul out to my office to find that out. I ask you some questions about what’s going on and what you need; you ask me questions about what I do and who I am, and we test the waters. If we think it will work, we can move on from there. It’s low-pressure and just one more way to get the information you need to make this a good decision.
Who is your ideal client?

Someone who’s read this site and thinks we’d be a good fit.

My average client is often someone who has experienced what I call outsider issues – they’ve experienced a prolonged rejection and out-group existence. The people that usually applies to are neurodivergent, queer, minority folks, members of the kinky, poly, and furry communities, geeks, nerds, and gamers, and teenagers (because being a teenager seems like it flips a switch turns you into an automatic outsider, even if you a perfect life – adolescence is crazy that way). So those tend to be my people.

Do you work with couples?
Rarely – on a case-by-case basis.
Are you LGBTQIA-friendly?

HAHA! AHAHAHAHA! Oh. Oh my god, you’re seriously asking. I’m sorry. Did I do something to give the impression I was straight?

All jokes aside, Level 20 Brain Cleric is a By Us, For Us practice built to serve the LGBTQI+ community with intention. I lovingly and encouragingly offer services to persons of all orientations, including cisgendered heterosexual individuals. Still, as a queer therapist, it is my goal to create a safe space for queer and questioning clients to explore all issues around gender and sexual orientation concerning their mental health needs.

Do you work with people from diverse backgrounds, ethnicities, and religions?

Short answer – yes. Long answer, also yes.

I’m a devout Jew, and I’ve lived in the Deep South my entire life. Living here has given me a unique insight into the macro and microaggressions of the majority culture on the individual and the group. My client base often includes clients looking for someone outside the dominant paradigm. As such, I’ve worked with people of many races, ethnicities, and minority religions, looking for a different cultural and experiential direction than the majority.

What can I expect in the first session?
The usual invasive questions about who you are, where you’re from, and what’s happening with you. I have to ask a lot of safety-related questions so that I can know where you are coming from and what you need from therapy. Everything’s new, so it’s a personal conversation turned up to 11. And yes, I will be taking notes. But relax! Nothing’s graded. And at the end, you get a sticker if you want one.
What is therapy like with you?
If you do therapy with me, I am your biggest cheerleader and your leading advocate, and I am also going to tell you stuff you do not want to hear. I’m direct and directive because you have brought me your goals and hopes, and I want you to achieve them. I’m a teacher and student because I know you’ve got something to listen to me. Oh, and if we’re doing it right and we work? We’ll probably laugh a lot too. I’m funny, and you are, too.
How long will I be in therapy?

If you need it, I believe that people should not be in therapy forever. We do the work. Folks reach their goals and then they graduate, and that comes at a different point for everyone. How long that will take for you will depend on many factors.

Does anyone cry in front of you?
Yeah. But I cry in front of people too sometimes. Tears are healing.
Do I have to tell you everything?
That’s a choice you make for yourself. The more honest you are, the more effective therapy is. I can only work from what you tell me.
Is our work confidential?
Yes. Our work is confidential under the Health Care Privacy and Portability Act (HIPPA) and the National Association of Social Workers (NASW) Code of Ethics.
How long have you been in practice?
I’ve been a therapist since 2018, and Level 20 Brain Cleric has been an independent practice since 2023.
What's with the name?

Oh, do you like it? Thank you so much.

I went with Level 20 Brain Cleric to signal to the nerdy gaming community that this practice is for them. As a D&D Therapist, I chose Cleric because that is the healing class I feel the most closely aligns with me. You see, I’m not outdoorsy and don’t work with martial weapons, so there goes Druid and Paladin.

Now granted, as a therapist and social worker, I consider what I do to run the gamut, but in the end, I’ve built a career helping people help themselves. The title of Brain Cleric sounds like support, and it is. But in the end, the goal of my practice is not for me to do mind-manipulating magic on you. It’s for you to learn how to do it for yourself, and you’ll be shocked at how fast you pick it up and how much things change once you do. Because spoiler about therapy: it’s not the feather that makes you fly, Dumbo. It’s you all along.

Have you been in therapy yourself?
Yes. I believe every good therapist should have a therapist.
What is your educational background?
I graduated from Florida State University with a Bachelor of Creative Writing in 2011. I graduated from Georgia State University with a Master’s in Social Work in 2017. I am a Behavioral Tech certified DBT Skills Trainer, am certified in DBT for Psychosis by Portland DBT Center, and am certified in D&D Therapy by Heart of the Realm Counseling.
Do you prescribe medications?
No. It’s outside of my scope of practice to prescribe medications.
Are you licensed?
Yes. I am a Licensed Master of Social Work.
Do I have to lie on a couch?
My friend, you don’t have to do anything you don’t want to do.
Am I allowed to ask personal questions?
Of course, you can. Listen, you can do whatever you want forever. Also, how else will we get to know each other? I may not answer. That’s one way we can practice setting healthy boundaries in session.
Okay, I got to your FAQ from your About Page, so fess up. How many My Chemical Romance shows have you been to?
I have been 9 times in 3 countries on 2 continents, 4 times in the US, 3 times in the UK, and once in Spain. See if you can spot me in the Destroya music video. I had pink hair and was in a green top.
Cats or Dogs?
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